Hologrow Pulse

1. Introduction

1. This Privacy Policy explains how HOLOGROW INC, doing business in connection with Hologrow Pulse (“Hologrow,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when individuals visit our websites, use Hologrow Pulse, interact with our sales, marketing, support, or events, or otherwise communicate with us.
2. Hologrow Pulse is a business-to-business AI software-as-a-service product. In many cases, we process personal information on behalf of our business customers under a commercial agreement. In those cases, the customer is responsible for determining the purposes and means of processing, and Hologrow acts as a service provider, processor, or subprocessor as applicable.
3. If you do not agree with this Privacy Policy, do not use our websites or services. If you have questions, contact us at internal@hologrow.ai.

2. Summary of Key Points

4. We collect personal information that you provide directly, information collected automatically through our websites and services, and information from customers, business partners, integrations, and third-party platforms when authorized.
5. We use personal information to provide, secure, operate, improve, and support Hologrow Pulse; communicate with customers and users; administer accounts and billing; conduct sales and marketing; comply with law; and protect rights, safety, and security.
6. Hologrow Pulse may process data from business systems, ecommerce tools, advertising platforms, analytics tools, customer support tools, CRM systems, email platforms, warehouses, spreadsheets, and other integrations configured by our customers.
7. We do not knowingly collect personal information from children under 18, and Hologrow Pulse is not directed to children.
8. We may share personal information with service providers, subprocessors, affiliates, professional advisors, business transfer parties, authorities where legally required, and third-party integrations selected or authorized by customers.
9. Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or port your personal information, and rights relating to marketing communications and certain automated processing.

3. Personal Information We Collect

10. Account and contact information, such as name, business email address, phone number, company name, job title, account credentials, profile information, workspace membership, and communication preferences.
11. Commercial and billing information, such as subscription plan, invoices, payment status, billing address, tax information, purchase history, contract records, and payment processing references. We do not intentionally store full payment card numbers unless expressly disclosed and supported by an approved payment processor.
12. Customer Content and business data, such as prompts, instructions, uploaded files, reports, dashboards, workflow configurations, alerts, connected data source content, notes, generated outputs, and other information submitted to or processed through Hologrow Pulse by or on behalf of a customer.
13. Integration data, such as metadata, records, events, metrics, campaign information, product data, order data, customer support data, analytics data, advertising data (including Meta Ads data as further described in Section 8B), CRM data, email engagement data, access tokens, API keys, scopes, and permissions from third-party services connected by a customer or user.
14. Usage, device, and log information, such as IP address, browser type, device identifiers, operating system, pages viewed, features used, actions taken, timestamps, referring URLs, error logs, session activity, approximate location derived from IP address, and diagnostic information.
15. Communications information, such as emails, chat messages, support tickets, meeting notes, call recordings where disclosed, survey responses, event registrations, demo requests, and feedback.
16. Marketing information, such as preferences, campaign interactions, website activity, webinar attendance, lead source, and information from public sources, business directories, or marketing partners.
17. We generally do not seek to collect sensitive personal information, such as government identification numbers, precise geolocation, biometric information, health information, payment card data, children's data, or protected class information. Customers should not submit sensitive personal information to Hologrow Pulse unless expressly authorized in writing and supported by an applicable data processing agreement.

4. Sources of Personal Information

18. We collect personal information directly from you when you create an account, request a demo, contact us, subscribe to communications, participate in events, submit support requests, or use Hologrow Pulse.
19. We collect information automatically when you visit our websites or use our services, including through cookies, pixels, SDKs, logs, analytics tools, and similar technologies.
20. We collect information from our business customers when they invite users, configure workspaces, upload data, connect integrations, or otherwise use Hologrow Pulse.
21. We may receive information from third-party services that a customer or user connects to Hologrow Pulse, such as ecommerce platforms, advertising networks, analytics platforms, CRM systems, helpdesk systems, email platforms, data warehouses, cloud storage providers, spreadsheets, and collaboration tools.
22. We may receive business contact information from public sources, referrals, events, partners, lead providers, and other lawful business sources.

5. How We Use Personal Information

23. To provide, operate, maintain, administer, and support Hologrow Pulse and related services.
24. To authenticate users, manage accounts, configure workspaces, enable integrations, process subscriptions, issue invoices, and provide customer support.
25. To generate, display, and deliver analyses, summaries, recommendations, alerts, automations, reports, dashboards, and other AI-assisted outputs requested or configured by customers.
26. To monitor, secure, debug, troubleshoot, and improve the performance, reliability, safety, and integrity of our services.
27. To communicate about product updates, security notices, support matters, billing, contract administration, events, surveys, and marketing communications.
28. To personalize and improve the user experience, understand feature adoption, measure engagement, conduct analytics, and develop new features.
29. To comply with legal obligations, respond to lawful requests, enforce our agreements, prevent fraud, protect rights and safety, and defend against claims.
30. To carry out any other purpose disclosed at the time of collection or with your consent.

6. AI Processing and Product Improvement

31. Hologrow Pulse may use artificial intelligence, machine learning, retrieval systems, rules-based automation, and third-party or Hologrow-operated models to process customer-configured data and generate outputs.
32. We may use prompts, instructions, Customer Content, usage data, logs, metadata, and outputs as necessary to provide, secure, troubleshoot, and support the services for the relevant customer.
33. We may use aggregated, anonymized, or de-identified information to understand usage, improve our services, develop features, measure performance, and maintain security, provided such information does not identify a customer or individual.
34. We will not use Customer Content to train generally available foundation models except where expressly permitted by a written agreement, customer-controlled setting, or applicable data processing terms.
35. Customers are responsible for ensuring that their use of Hologrow Pulse, including AI-generated outputs and connected data sources, complies with applicable privacy, data protection, advertising, employment, consumer protection, and platform laws and policies.

7. Cookies and Similar Technologies

36. We and our service providers may use cookies, pixels, web beacons, local storage, session replay where disclosed, analytics tools, and similar technologies to operate our websites and services, remember preferences, authenticate users, improve performance, understand usage, and support marketing.
37. You can usually configure your browser to reject or delete cookies. Some parts of our websites or services may not function properly if cookies are disabled.
38. Where required by law, we will provide cookie choices or obtain consent for non-essential cookies.

8. How We Share Personal Information

39. Service providers and subprocessors. We share information with vendors that provide hosting, cloud infrastructure, security, analytics, email delivery, payment processing, customer support, CRM, data processing, AI model, monitoring, logging, and other services for us.
40. Amazon Data. We share Amazon Data received via the Selling Partner API (SP-API) only with carrier services (USPS, UPS, FedEx) as necessary to generate shipping labels, and under the additional protections described in Section 8A (Amazon Data Protection Addendum).
41. Customer administrators. If you use Hologrow Pulse through a customer account, administrators and authorized personnel of that customer may access information about your account, activity, content, permissions, and use of the services.
42. Third-party integrations. We share information with third-party services selected, connected, or authorized by a customer or user, as necessary to provide the integration or workflow.
43. Affiliates and business partners. We may share information with affiliates and business partners where appropriate for operating, selling, supporting, or improving our services.
44. Professional advisors. We may share information with lawyers, auditors, accountants, insurers, bankers, and other professional advisors.
45. Legal and safety purposes. We may disclose information to comply with law, legal process, government requests, enforce agreements, prevent fraud or abuse, protect rights and safety, or investigate security incidents.
46. Business transfers. We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.
47. Consent or direction. We may share information with your consent or at the direction of you or the relevant customer.

8A. Amazon Data Protection Addendum

This section applies specifically to data Hologrow receives from Amazon via the Selling Partner API (SP-API), including but not limited to order identifiers, shipping addresses, customer contact information, and other Personally Identifiable Information (“Amazon Data”), and supplements the rest of this Privacy Policy. In the event of any conflict between this section and other provisions of this Privacy Policy, this section governs with respect to Amazon Data.

1. (a) Collection and Purpose

   We collect Amazon Data solely via Amazon's Selling Partner API (SP-API) for the purpose of generating carrier-compliant shipping labels (USPS, UPS, FedEx), validating shipping addresses, tracking delivery confirmations, and enabling direct-to-consumer shipping workflows on behalf of our business customers. We do not collect Amazon Data for any other purpose.

2. (b) Use Restrictions

   Amazon Data is used exclusively to provide shipping and fulfillment services to the business customer that authorized the connection. We do not use Amazon Data for advertising, marketing, building customer profiles, or any purpose unrelated to shipping execution. We do not use Amazon Data to train, fine-tune, or improve any AI or machine learning models, including foundation models, unless expressly authorized in a separate written agreement with the relevant customer and in compliance with Amazon's Data Protection Requirements.

3. (c) Storage and Security

   Amazon Data is processed and stored in Google Cloud Platform (GCP) in the us-central1 region. All Amazon Data is encrypted at rest using AES-256-GCM and encrypted in transit using TLS 1.3. Access to Amazon Data is restricted to employees with a strict need-to-know basis, governed by Google Workspace SSO, GCP IAM role-based access control (RBAC), and multi-factor authentication (MFA). All access events are logged via Cloud Logging.

4. (d) Sharing and Subprocessors

   Amazon Data is shared only with third-party carrier APIs (USPS, UPS, FedEx) as strictly necessary to generate shipping labels and track deliveries. We do not sell, rent, license, or otherwise commercialize Amazon Data. We do not share Amazon Data with subprocessors not essential to the shipping workflow unless the customer provides prior written authorization and the subprocessor is bound by equivalent data protection obligations.

5. (e) Retention and Disposal

   Amazon PII is retained for a maximum of thirty (30) days from the date of collection or fulfillment completion, whichever is later, consistent with Amazon's Data Protection Requirements. After this period, Amazon PII is purged through automated soft-deletion and cryptographic erasure. Non-PII transactional metadata necessary for billing, audit trails, or legal compliance may be retained in de-identified or aggregated form for longer periods as permitted by applicable law and customer agreements.

6. (f) Employee Access and Monitoring

   Employee access to Amazon Data is individually identified through unique Google Workspace accounts and scoped via least-privilege IAM conditions to a dedicated Amazon-data project. Quarterly access reviews are conducted, and access is automatically revoked upon employee offboarding. Anomalous access patterns (e.g., new geolocation, off-hours bulk exports) trigger automated alerts to security@hologrow.io.

7. (g) Data Subject Rights

   Where Amazon Data includes personal information of data subjects (e.g., end customers), Hologrow processes such data solely as a processor or subprocessor on behalf of our business customers. Individuals seeking to exercise rights (access, correction, deletion, restriction, or portability) with respect to their Amazon Data should contact the business customer that placed the relevant order. Hologrow will assist the customer in responding to such requests as required by our agreement with the customer.

8. (h) Security Incidents

   In the event of a security incident involving unauthorized access to, disclosure of, or loss of Amazon Data, Hologrow will notify the affected customer and Amazon promptly and in any case within twenty-four (24) hours of discovery, or as otherwise required by Amazon's Data Protection Requirements. We will cooperate fully with Amazon and applicable authorities in investigating and remediating such incidents.

9. (i) Compliance with Amazon Data Protection Requirements

   Hologrow agrees to comply with the Amazon Services Business Solutions Agreement, Amazon Data Protection Requirements, and all applicable SP-API policies and guidelines in connection with the collection, processing, storage, use, sharing, and disposal of Amazon Data. We will promptly implement any required security updates or policy changes communicated by Amazon.

8B. Meta Data Protection Addendum

This section applies specifically to data Hologrow receives from Meta Platforms, Inc. and its affiliates (collectively, “Meta”) via the Meta Marketing API, Business Manager API, Conversions API, or any other Meta Platform interface (collectively, “Meta Platform”), including but not limited to advertising account identifiers, Business Manager metadata, campaign structures, ad sets, ads, creatives, spend, impressions, clicks, conversions, audience attributes, Pixel event data, access tokens, app secrets, and Meta user identifiers (collectively, “Meta Data”), and supplements the rest of this Privacy Policy. In the event of any conflict between this section and other provisions of this Privacy Policy, this section governs with respect to Meta Data.

For purposes of the Meta Platform Terms, Hologrow acts as a Tech Provider. We access and Process Meta Data solely on behalf of and at the direction of our business customers (each, a “Client”) to help such Client use Meta Products in accordance with Meta's terms and policies.

1. (a) Collection and Purpose

   We collect Meta Data solely via read-only permissions granted by our Clients through Meta's authorized connection flows (e.g., OAuth through Meta Business Manager or Facebook Login for Business). We collect Meta Data only for the purpose of providing advertising analytics, reporting, dashboards, performance monitoring, budget insights, alerts, and AI-assisted operational outputs within Hologrow Pulse, in each case as configured and authorized by the Client whose data is being accessed. We do not collect Meta Data for any other purpose, including for our own advertising, marketing, or product development purposes unrelated to the Client's authorized use of Hologrow Pulse.

2. (b) Use Restrictions and Prohibited Practices

   Meta Data is used exclusively to provide the authorized services to the Client that granted the connection. We do not use Meta Data in any manner that would violate the Meta Platform Terms or Meta Developer Policies, and specifically we do not:

   • Sell, license, purchase, or commercialize Meta Data;
   • Use Meta Data for advertising, marketing, or building customer profiles for any purpose other than the Client's own advertising analysis within Hologrow Pulse;
   • Process Meta Data to discriminate or encourage discrimination based on personal attributes prohibited by Meta policy or applicable law;
   • Process Meta Data to make eligibility determinations about people, including for housing, employment, insurance, credit, education, or government benefits;
   • Process Meta Data to perform, facilitate, or provide tools for surveillance;
   • Use Meta Data to train, fine-tune, or improve any generally available foundation model, artificial intelligence system, or machine learning model, unless expressly authorized in a separate written agreement with the relevant Client and in compliance with Meta's terms;
   • Attempt to decode, circumvent, re-identify, de-anonymize, unscramble, unencrypt, reverse hash, or reverse-engineer Meta Data; or
   • Process Meta Data for purposes other than the permitted purposes set forth in Meta's Developer Documentation and this Privacy Policy.
3. (c) Data Minimization and Permissions

   We request only the minimum permissions necessary to provide the services requested by the Client. Unless specifically requested by a Client and justified by a permitted use case under Meta's Developer Docs, we do not request permissions to write, modify, or manage Meta advertising assets. We do not request Restricted Platform Data unless it is necessary to meaningfully improve the quality of the Client's experience in Hologrow Pulse and the purpose of the request is clear.

4. (d) Storage and Security

   Meta Data is processed and stored in Google Cloud Platform (GCP) in the us-central1 region. All Meta Data is encrypted at rest using AES-256-GCM and encrypted in transit using TLS 1.3. Access to Meta Data is restricted to employees with a strict need-to-know basis, governed by Google Workspace SSO, GCP IAM role-based access control (RBAC), and multi-factor authentication (MFA). All access events are logged via Cloud Logging. We maintain administrative, physical, and technical safeguards designed to meet or exceed industry standards given the sensitivity of Meta Data and to prevent unauthorized access, destruction, loss, alteration, disclosure, distribution, or compromise.

5. (e) Sharing and Subprocessors

   Meta Data is shared only under the following circumstances:

   • With our Service Providers solely to the extent necessary to provide, secure, or improve Hologrow Pulse for the applicable Client, and only when such Service Providers are bound by written agreements requiring them to Process Meta Data solely for our provision of services to the Client, in a manner consistent with the Meta Platform Terms, Developer Policies, and this Privacy Policy, and for no other individual, entity, or purpose;
   • With the applicable Client itself;
   • To the extent required under applicable law or regulation (we retain proof of any such requirement and provide it to Meta if asked); or
   • When the Client expressly directs us to share Meta Data with a specific third party for a specified purpose.

   We do not sell, rent, license, or otherwise commercialize Meta Data. We maintain Meta Data for each Client separately and do not combine or commingle one Client's Meta Data with another Client's data. We maintain an up-to-date list of Clients and their contact information and will provide it to Meta if asked.

6. (f) Retention and Deletion

   Unless required to keep Meta Data under applicable law or regulation, we will (and will make reasonable efforts to ensure our Service Providers):

   • Retain Meta Data only for as long as necessary to provide the services to the applicable Client or as otherwise authorized by these Terms and the Client's agreement;
   • Delete all Meta Data within thirty (30) days after the Client disconnects their Meta account from Hologrow Pulse, terminates their Hologrow subscription, or requests deletion;
   • Delete all Meta Data as soon as reasonably possible when retaining it is no longer necessary for a legitimate business purpose consistent with Meta's terms;
   • Promptly update or delete Meta Data after receiving a request from Meta, the Client, or an end user to do so;
   • Delete all Meta Data if Meta requests deletion for the protection of users; and
   • Provide proof of deletion if Meta asks for it.

   If we are required to keep Meta Data under applicable law or regulation, we will retain proof of the applicable legal or regulatory requirement and provide it to Meta if asked. If we receive Meta Data in error, we will immediately report it to Meta via https://developers.facebook.com/incident/report, delete that Meta Data, and provide proof of deletion if Meta asks for it. We may retain aggregated, anonymized, or de-identified information that cannot be associated with a particular Client, user, browser, or device for legitimate business purposes where permitted by law.

7. (g) Data Subject Rights and User Requests

   Where Meta Data includes personal information of end users (e.g., individuals who interact with a Client's advertisements), Hologrow processes such data solely as a processor, subprocessor, or Tech Provider on behalf of our Clients. Individuals seeking to exercise rights (access, correction, deletion, restriction, or portability) with respect to Meta Data should contact the Client that operates the relevant advertising account. Hologrow will assist the Client in responding to such requests as required by our agreement with the Client.

   Clients and their authorized end users may request modification or deletion of Meta Data by contacting us at internal@hologrow.ai with the subject line “Meta Data Request.” We will process such requests promptly and in accordance with Meta's terms and applicable law.

8. (h) Security Incidents

   In the event of any unauthorized access to, disclosure of, loss of, or other compromise of Meta Data, or any incident reasonably likely to compromise the security, confidentiality, or integrity of our IT systems or those of our Service Providers, we will:

   • Notify Meta as soon as practicable using the form at https://developers.facebook.com/incident/report and in any case within twenty-four (24) hours of discovery, unless applicable law requires earlier notification;
   • Notify the affected Client promptly;
   • Immediately begin remediation of the incident;
   • Cooperate fully with Meta and applicable authorities, including by informing Meta in reasonable detail of the impact upon Meta Data and corrective actions being taken; and
   • Keep Meta updated regarding compliance with any notification or other requirements under applicable laws and regulations.
9. (i) Employee Access and Monitoring

   Employee access to Meta Data is individually identified through unique Google Workspace accounts and scoped via least-privilege IAM conditions to dedicated projects or datasets. Quarterly access reviews are conducted, and access is automatically revoked upon employee offboarding. Anomalous access patterns (e.g., new geolocation, off-hours bulk exports, unauthorized permission elevation) trigger automated alerts to security@hologrow.io.

10. (j) Service Provider and Sub-Service Provider Obligations

    We do not use a Service Provider in connection with Meta Data unless such Service Provider first agrees in writing to:

    • Use and Process Meta Data solely for us and at our direction in order to provide services we requested, in a manner consistent with the Meta Platform Terms, Developer Policies, and this Privacy Policy, and for no other individual, entity, or purpose, including for the Service Provider's own purposes; and
    • Ensure any Sub-Service Provider complies with the same requirements in writing.

    We ensure that any Service Provider and Sub-Service Provider complies with Meta's terms as if they were in our place, and we are responsible for their acts and omissions, including their noncompliance. When we cease using a Service Provider, we ensure they immediately cease using Meta Platform and Processing Meta Data and promptly delete all Meta Data in their possession or control. Upon Meta's request, we will provide a list of our Service Providers and Sub-Service Providers, including up-to-date contact information for each, the types and volume of Meta Data shared, and proof of written agreements demonstrating compliance.

11. (k) Compliance with Meta Terms and Audit Cooperation

    Hologrow agrees to comply with the Meta Platform Terms, Meta Developer Policies, Meta Business Tools Terms, Meta Advertising Guidelines, and all other applicable terms and policies in connection with the collection, processing, storage, use, sharing, and disposal of Meta Data. We agree to:

    • Submit our App for Meta App Review when required and cooperate with Meta's reviews;
    • Permit Meta or its Third-Party Auditors to conduct regular monitoring and Audits (no more than once per calendar year unless a Necessary Condition exists) during normal business hours upon reasonable notice;
    • Provide all necessary access to our IT Systems and Records, and make knowledgeable personnel available for questioning;
    • Use commercially reasonable efforts to obtain permission and cooperation from our Service Providers for such Audits;
    • Remedy any non-compliance revealed by an Audit as soon as reasonably practicable; and
    • Provide certifications, attestations, or other information Meta requests regarding our use of Meta Data.

    We will promptly implement any required security updates or policy changes communicated by Meta. We will not create or maintain Apps to circumvent Meta's enforcement actions. If Meta prohibits our use of a Service Provider or requests that we terminate a Client's access, we will comply promptly.

9. International Transfers

47. Hologrow is based in the United States, and we and our service providers may process personal information in the United States and other countries where we or they operate.
48. If personal information is transferred from the European Economic Area, the United Kingdom, Switzerland, or other regions with transfer restrictions, we will use appropriate safeguards where required, such as Standard Contractual Clauses, a data processing addendum, or other lawful transfer mechanisms.

10. Data Retention

49. We retain personal information for as long as reasonably necessary to provide the services, maintain accounts, comply with legal obligations, resolve disputes, enforce agreements, maintain security, prevent fraud, and fulfill the purposes described in this Privacy Policy.
50. Customer Content is retained according to the applicable customer agreement, product settings, backup practices, legal requirements, and deletion workflows.
51. We may retain de-identified, anonymized, or aggregated information for legitimate business purposes where permitted by law.

11. Security

52. We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.
53. No system, transmission, or storage method is completely secure. We cannot guarantee absolute security of information, and customers and users are responsible for maintaining secure credentials, limiting permissions, and using appropriate account security controls.

12. Your Privacy Rights and Choices

54. Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, restriction of, or portability of your personal information. You may also have the right to object to certain processing or withdraw consent where processing is based on consent.
55. If your personal information is processed by Hologrow on behalf of a business customer, we may refer your request to that customer or require you to contact that customer directly.
56. You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us. We may still send transactional or service-related communications.
57. You may control cookies through browser settings and, where available, cookie preference tools.
58. To exercise privacy rights, contact us at internal@hologrow.ai. We may need to verify your identity and authority before responding.

13. EEA, UK, and Switzerland Notice

59. Where the General Data Protection Regulation, UK GDPR, Swiss data protection law, or similar laws apply, our legal bases for processing may include performance of a contract, legitimate interests, consent, compliance with legal obligations, and protection of vital interests.
60. Our legitimate interests include providing and improving our services, securing our systems, communicating with business contacts, conducting business-to-business marketing, preventing fraud, enforcing agreements, and managing business operations.
61. Individuals in the EEA, UK, and Switzerland may have rights to access, rectify, erase, restrict, object to processing, data portability, withdraw consent, and lodge a complaint with a supervisory authority.

14. California Privacy Notice

62. This section applies to California residents and is intended to supplement the rest of this Privacy Policy.
63. In the past twelve months, we may have collected identifiers; California customer records information; commercial information; internet or other electronic network activity information; geolocation information derived from IP address; professional or employment-related information; audio, electronic, or visual information where calls or events are recorded with notice; and inferences derived from the foregoing.
64. We collect these categories from the sources described in Section 4 and use them for the purposes described in Section 5.
65. We may disclose these categories to the categories of recipients described in Section 8.
66. We do not knowingly sell personal information in the traditional sense. We also do not knowingly sell or share personal information of individuals under 16. If our use of advertising or analytics technologies is considered a 'sale' or 'sharing' under California law, California residents may opt out by contacting us or using available cookie controls.
67. California residents may have the right to know, access, correct, delete, opt out of sale or sharing, limit use of sensitive personal information where applicable, and not be discriminated against for exercising privacy rights.

15. Other U.S. State Privacy Rights

68. Residents of certain U.S. states, such as Colorado, Connecticut, Virginia, Utah, Oregon, Texas, and others, may have additional privacy rights under applicable state privacy laws.
69. Depending on the state, these rights may include access, correction, deletion, portability, opt-out of targeted advertising, opt-out of sale, opt-out of certain profiling, and appeal of a denied request.
70. To exercise these rights, contact us at internal@hologrow.ai. We will respond in accordance with applicable law.

16. Children

71. Our websites and services are intended for business users and are not directed to children under 18.
72. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, contact us at internal@hologrow.ai, and we will take appropriate steps to delete the information where required.

17. Third-Party Links and Services

73. Our websites and services may link to or integrate with third-party websites, platforms, applications, and services. Their privacy practices are governed by their own privacy policies, not this Privacy Policy.
74. Customers and users are responsible for reviewing the privacy and security terms of third-party services they connect to Hologrow Pulse.

18. Changes to This Privacy Policy

75. We may update this Privacy Policy from time to time. If we make material changes, we will provide notice by posting the updated policy, sending an email, providing an in-product notice, or using other reasonable means.
76. The updated Privacy Policy will be effective as of the date stated at the top of the policy unless a different effective date is specified.